Send Money

Articles in Send Money

• How to send money on Paysavo How to send money to another person from your Paysavo account: pick a recipient, choose a payout method, review the fee, and confirm.
• Why is my ACH or wire transfer still showing as processing? ACH and wire transfers are bank-to-bank rails that go through an external banking partner, so they can take longer to reach a final status than an instant Paysavo-to-Paysavo transfer — here's what "processing" means and when to reach out.
• What to do if a transfer is delayed or shows "submitted for review" A transfer can take a little longer than usual because of normal processing time on the receiving side, or because it's been placed in a manual review step — this article covers ordinary processing delays; see the dedicated article for what "submitted for review" specifically means.
• Sending money by wire transfer A wire transfer to a bank account outside Paysavo typically needs an account number plus a SWIFT/BIC code (or an IBAN for a euro-area recipient) — Paysavo validates the format of these before you send, and looks up IBAN details where available.
• Why does my transfer say "submitted for review"? A transfer marked "submitted for review" is going through an extra manual check before it can complete — Paysavo recognizes review-related wording from the payment provider or an internal verification step, not a specific published set of trigger criteria.
• Sending money internationally on Paysavo How sending to a different currency works: you get a live exchange rate, it's re-checked again when you submit, and the payout method is matched to the recipient's currency.
• What happens when a bank transfer is returned or bounced back A bank transfer showing as "submitted" hasn't fully settled yet, and the receiving bank can still reject it afterward (for example, if the account was closed) — there's no self-service way to reverse a submitted transfer, so contact support as soon as you notice a problem.
• Sending money to someone else by Interac e-Transfer Sending a CAD Interac e-Transfer to another person needs only their name and email address — no bank account or routing number — and Paysavo can auto-fill a security question and answer for you if you don't set your own.
• Send Money vs. Withdraw — what's the difference? Send Money and Withdraw use the same underlying flow in Paysavo — the difference is just whether the payout account belongs to you or to someone else.
• Sending money directly to a Nigerian bank account (Paga) Paysavo's Send Money product can pay out directly to a Nigerian bank account through Paga, using the same bank-list-and-account-validation flow as NGN withdrawals.
• Receiving money on Paysavo How you receive a transfer depends on how the sender sent it: straight into your Paysavo wallet if it was sent to you as a Paysavo user, or through your bank/mobile money if it wasn't.
• Why does Paysavo look up my recipient's bank details when I enter them? When you enter a recipient's bank details, Paysavo looks them up to make sure they're valid before you send — for some payment rails this confirms the account holder's name at the bank, but for others (like a US routing number) it only confirms the bank itself, not who the account belongs to.
• Sending money by EFT transfer to a Canadian bank account An outbound CAD EFT transfer needs the recipient's transit number, institution number, and account number — three separate fields, not a single routing number like ACH.
• What bank details do I need to send USD by ACH or wire transfer? A USD ACH or wire transfer through Paysavo needs the recipient's bank name, account owner name, US routing and account numbers, and their full mailing address — an account and routing number alone isn't enough.
• Sending money by ACH transfer An ACH transfer moves USD to a US bank account using a 9-digit routing number and an account number; Paysavo looks up the bank name from the routing number so you can confirm it before sending, and the transfer is submitted rather than completed instantly.
• Someone sent me a Paysavo payment request — what do I do? A Paysavo payment request arrives as a link (by email or text) showing the requester's name, the amount, and their note; you can open it, sign in, and choose to pay or decline it, and it will show as expired if you wait too long — treat it like any payment request and only pay it if you recognize the request and the person.
• How do I use my Paysavo QR code to get paid? Your Paysavo profile has its own personal QR code tied to your account that others can scan to send or request money to you, similar to a PayPal.me link or Cash App QR code, and you can view or print it from your profile.
• Why did my money transfer fail? A send-money transfer fails outright (rather than going through and being reversed later) for a small set of known reasons — insufficient balance, invalid recipient details, an amount outside allowed limits, or a temporary provider issue — and the app tells you which one.
• Why did I get "Check recipient details" when trying to send money? This error means the recipient/payment-method details you selected couldn't be validated for the transfer — usually a missing or mismatched field, not a problem with your account.
• Why did I see "Quote expired, please refresh the rate" when sending money? For an international transfer, the exchange rate is re-checked at the moment you submit, not just when it was first shown to you — if it moved in between, you'll be asked to refresh.
• Send money transaction limits Your minimum and maximum transfer amounts depend on the currency, payment method, and whether it's an internal Paysavo-to-Paysavo transfer or an external transfer — check your exact limits in the app before sending.
• Tracking the status of a money transfer A transfer moves through distinct stages — submitted, pending, completed, or held for review — and only one rail settles the instant you send.
• How to add, edit, and delete a saved recipient Saved recipients are scoped to a currency and payment method, and can be your own account or someone else's.