Understanding crypto trade status (accepted, processing, completed, failed)

After you confirm a crypto trade, it moves through up to four stages: Accepted (Paysavo has your trade and is working on it), Processing (only shown if it's taking a bit longer than usual), and finally either Completed or Failed. You don't need to do anything while a trade is accepted or processing — it will resolve to completed or failed on its own.

How it works

• The moment you confirm, your trade shows as Accepted. Many trades complete quickly enough that they jump straight from accepted to Completed without ever showing a processing state.
• If a trade is still unresolved after a short grace period, it moves to Processing so you know Paysavo is still working on it rather than it looking stuck.
• A trade only ever ends in Completed (you'll see the final amount, fee, and a timestamp) or Failed (nothing was charged beyond what's shown). Paysavo deliberately never shows you internal routing or liquidity-provider terminology at any stage — what you see is always one of these four states.

Troubleshooting

• If a trade shows Failed, check your wallet balance and transaction history — a failed trade should not have moved your funds.
• If a trade seems to be stuck on Processing far longer than usual, contact support with the trade reference from your history so they can look up its exact internal state.

Still need help? Contact Paysavo support.