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My mobile money deposit was rejected right away, not left pending

If Flutterwave rejects a mobile money deposit request outright (wrong phone format, unsupported network, etc.), Paysavo shows an immediate error instead of a pending/approval-prompt state — this is different from a deposit that's stuck pending after you approved it.

## Direct answer
There are two different outcomes after you submit a mobile money deposit:

  • Immediate rejection: Flutterwave refuses the request before it ever reaches your phone — for example because of an invalid phone number for that country/network. Paysavo shows this as an error right away, with a message like "Unable to send the mobile money prompt right now," and no approval prompt is ever sent to your phone.
  • Pending/awaiting approval: The request went through and you should check your phone (or the redirect page) to approve it. This can then take a short additional time to show as fully complete while Paysavo waits for the provider's confirmation.

If you got an immediate error, there's nothing to approve on your phone — check the details you entered (phone number, network, country) and try again, rather than waiting for a prompt that was never sent.

## If it's still pending after you approved it
That's a different, expected state — see the general article on why a deposit stays pending after approval.

Back to Deposits & Withdrawals

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