Why do I need a code and 2FA to add or change a crypto withdrawal address?

Paysavo's crypto address book — where you save wallet addresses you send crypto withdrawals to — is protected by an extra verification step beyond your normal login, similar in spirit to how PayPal or Cash App re-verify you before letting you add a new payout destination.

How it works

Your address book lets you view saved addresses, detect which network an address belongs to, and mark addresses as favorites for quick reuse. But adding a new address, editing one, or deleting one all require both:

• A one-time code sent to your email, specifically for this address-book change (not reused from anywhere else — it's issued under its own 'beneficiary change' purpose, separate from any code used to verify a withdrawal transaction itself), and
• Your two-factor authentication (2FA) code.

Both checks have to pass before the change is accepted. This exists because a withdrawal address is exactly the kind of detail an attacker who got into your account would want to change first — by requiring a fresh email code plus 2FA for that specific action, Paysavo makes it much harder for someone to quietly add their own address and redirect a future withdrawal there.

Viewing a previously-saved address in full (a 'reveal') is a separate, rate-limited action of its own, so you can't rapid-fire reveal every saved address in a short window.

What to do next

1. Go to your crypto address book to add, edit, or delete a saved withdrawal address.
2. Request the one-time email code for that change and enter it when prompted.
3. Enter your 2FA code when prompted.
4. Once both are verified, your address-book change is saved.

If you don't recognize an email code request for an address-book change, or a 2FA prompt for a change you didn't make, don't approve it — see our article on what to do if you think your account was compromised.

Still need help? Contact Paysavo support.