Paysavo (“Company”) currently offers a range of services to its Users:
At this time, all Users of Company must have Canadian bank accounts to use our Services. Company does not accept any physical cash, cheques, or money orders. Company only accepts funds transferred directly from a bank via e-transfer or wire transfer.
Company is not responsible or liable for any customer funds and directs any digital money to customer-owned bank accounts. Company acts as the counterparty for every trade and does not guarantee the value of the digital assets.
Please read these Terms before using the Services. If you do not agree to these Terms, you may not use the Services. When you use the Services, you represent and warrant that you have the legal capacity to form a binding contract with us and are doing so by your agreement to these Terms. You agree to have these Terms and any related information made available to you, and to otherwise have communications between you and us, occur electronically.
Please be aware that your consent to the electronic delivery of disclosures is required to open an account or use any of the Services. If you are unable or unwilling to provide such consent, you will not be able to open an account. This consent applies to any and all communications and/or disclosures that the Company is legally required to provide to you in writing in connection with your account and any Services. You may withdraw your consent to receive electronic communications at any time by sending us a written request by email to support@paysavo.com. Any withdrawal of your consent to receive electronic communications will be effective only after the Company has had a reasonable period of time to process your withdrawal. You understand that withdrawing your consent to electronic communications will likely result in the closure of your account.
From time to time, and at our sole and absolute discretion, we may require you to agree to an amended version of these Terms by providing notice to you at least thirty (30) days in advance of effecting such amendment. If you do not agree with the amended version, you can choose to discontinue using the Services, and close your account before such amended version becomes effective. Continued use of our Services, after being provided with notification of updated Terms, constitutes an acceptance of the amended Terms and an agreement to be bound by them.
In order to use the Services, and prior to us opening your account, you must first provide the required identification information, to our satisfaction, pursuant to our Proceeds of Crime (Money Laundering) and Terrorist Financing Act (Canada) compliance policy (“Anti-Money Laundering Policy”). You shall ensure that neither you nor any of your affiliates, Users, and/or partners are engaged in money laundering activities or any other illegal activities. You shall comply with applicable law in your jurisdiction, including the laws and regulations of Canada and all laws and regulations regarding anti-money laundering, anti-terrorist financing, money transfer, and remittance, and shall abide by the applicable law in the jurisdiction where accounts are settled.
We have engaged Equifax Canada Co. (“Equifax”) to assist us in verifying your identification information. To verify your identity, your personal information will be matched with the information contained in your Credit File Report. By clicking “I agree” and submitting your information, you confirm your consent to Equifax collecting, using, disclosing, and storing your personal information for the purpose of this verification. This is a soft inquiry and will not affect your credit score or be visible to other financial institutions.
If you accept these Terms on behalf of a legal entity, you confirm that you are an authorized officer of that legal entity and have the authority to enter into agreements for and on behalf of that legal entity.
We respect your right to privacy. All information that we may collect via the Services is subject to our Privacy Statement. The Privacy Statement is incorporated by reference into these Terms.
You must be at least 18 years of age or older and the age of majority for using the Services in the jurisdiction in which you reside as of the time you use the Services.
The Services are intended for use from locations where such Services are legal. Any use by you of the Services from a location where the services are illegal is expressly prohibited. As well, you will not engage in any Prohibited Businesses or Prohibited Uses stated within these Terms, as set out in Appendix A of these Terms.
Subject to these Terms, you are granted a non-exclusive, non-transferable, non-sublicensable, revocable, limited right and license to use the Services, including the content therein and the services accessible through them solely for the purposes set out by the Services. You are also granted a limited, non-exclusive right to create a hyperlink to the Services, other than to those portions of the Services where registration is required. Other than as set out in this paragraph, nothing in these Terms gives you any license, right, title, or ownership of, in, or to the Paysavo Site or the Services.
You agree to abide by all applicable laws in connection with your use of the Services, including those related to intellectual property rights, privacy, data protection, anti-money laundering and counter-terrorist financing, securities, criminal, international communications and the transmission of technical or personal data.
The Services may be used only for lawful purposes and in a lawful manner.
All rights not expressly granted to you are reserved by Company and, if applicable, its licensors.
Use of the Services may require internet and data access for which you shall be responsible and subject to your internet access provider terms and conditions of use. In no event shall Company be liable for any internet or data access fees or other charges incurred by you in connection with your use of the Services. Any such fees and charges shall be your sole responsibility.
The Services may be subject to limitations, delays and other problems inherent in the use of the internet and electronic communications, or other such events like fires, power failures, labor strife, riots, war, and non-performance of our vendors or suppliers. Company is not responsible for any delays, delivery failures, or other damage resulting from such problems.
You retain ownership of all your content that you post, upload to, or otherwise share on the Paysavo Site and/or in connection with the Services. However, by posting, uploading, or sharing your content, you grant us a non-exclusive, sub-licensable, royalty-free, worldwide, and perpetual license to use, copy, reproduce, create derivative works from, and display your content in connection with the Services.
All Paysavo Content, the selection, compilation, arrangement, and presentation of all materials, and the overall design of the Services are copyrighted by us or our licensors, and are protected by Canadian and international intellectual property laws. Use of the Paysavo Content without our express prior written permission is strictly prohibited.
“Paysavo” logo, and any other trademarks used on the Services are trademarks or registered trademarks of Paysavo or its licensors, in Canada and other countries. Our trademarks may not be used in connection with any product or service without our express written permission.
Subject to any applicable law (and, in the case of Personal Information, the requirements of Section 4, Privacy), any communications that you send or which are sent to you via the Services, whether solicited by us or otherwise, are on a non-confidential basis, and we are free to use and disclose the content of any such communication, including any ideas, inventions, concepts, or know-how disclosed therein, for any purpose including developing, manufacturing, and/or marketing goods and services. You agree to not assert any ownership right of any kind in such communications (including copyright, trademark, patent, unfair competition, moral rights, or implied contract). If you send Submissions to us or otherwise in connection with your use of the Services, you automatically grant to us and our successors and assigns a perpetual, royalty-free, irrevocable, unrestricted, non-exclusive, worldwide, right and license to use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, display and otherwise exploit the Submissions or any ideas, concepts, know-how or techniques associated with the Submissions for any purpose whatsoever, commercial or otherwise, using any form, media or technology now known or later developed, without providing compensation to you or anyone else, without any liability whatsoever, and free from any obligation of confidence or other duties on the part of us or our successors or assigns.
You waive all author’s moral rights in your content and Submissions (including the right to be associated with your content or Submission) upon submission, as well as the right to receive any financial or other consideration in connection with your content and Submissions.
When using the Services, you agree not to do any of the following:
In the event that Company is required to block transactions associated with your Account in accordance with any government sanctions programs, or to comply with any lawful legal requests, Company may deactivate your Account, or halt a pending transaction. Company is not responsible for any losses, whether direct or indirect, that you may incur as a result of our complying with applicable law, the guidance or direction of any regulatory authority or government agency, or any judicial order, injunction, regulatory mandate, writ of attachment, lien, levy, subpoena, warrant, or other legal order.
Some Services may only be available to you upon registration of your Account. By registering an Account, you make the following representations and warranties to the Company which are true and correct as of the date of the registration of the Account:
You acknowledge and agree that we may make any inquiries that we consider necessary, either directly or through third parties, concerning your identity and creditworthiness including, without limitation, requiring you to take steps to confirm ownership of your email address or financial instruments, ordering a credit report, or verifying information against third-party databases or through other sources.
As a registered user, you agree to maintain and promptly update your registration data as necessary to keep it true, accurate, current, and complete.
The Representatives will rely on the information you provide. You will be responsible for any and all loss, damage, or additional costs that the Representatives or others may incur as a result of your submission of any false, incorrect, or incomplete information or your failure to update your registration or other information that you submit via the Services. You acknowledge that you are solely responsible for maintaining the confidentiality of your account credentials (including any user names, passwords, or security tokens created or provided) and that you will be responsible for any loss resulting from any unauthorized use of your account. You agree to immediately notify us of any unauthorized use of your account. Similarly, you are responsible for verifying and maintaining the protection, security, and distribution of your account information, including account numbers, usernames, and passwords.
From time to time, we may also require you to provide further information as a condition for continued use of the Services to confirm your identity and the purpose of using our Services. Failure to do so will likely result in a termination of your account with the Company.
All liability relating to password management resides with you, and under no circumstances, including negligence or misconduct, will we be liable for any damages that result from the use of your account.
You can cancel your account at any time by contacting us. We reserve the right to maintain your account registration information after you close your account for business and regulatory compliance purposes.
You may register only one Account. If you open additional accounts, we reserve the right to immediately close such additional accounts.
By purchasing via the Services, you agree and acknowledge that:
In addition to the collection, use, and disclosure of your Personal Information set out in the Privacy Statement, we may, with your consent, use your Personal Information to market our products and services to you, including by the use of electronic communications such as email, direct messaging, and text messaging, and through the use of telemarketing. You may withdraw your consent to such uses at any time.
Purchases made via the Services are subject to the following terms:
The Services do not constitute an offer or solicitation in any jurisdiction in which such offer or solicitation is unauthorized or unlawful.
Although the Company endeavors to provide up-to-date market data, such as quotes, this data is provided ‘as is’ and without any guarantee of accuracy or timeliness. The data may contain typographical errors and may be incomplete or inaccurate. The Company will make reasonable efforts to correct any errors on a best effort basis but does not commit to doing so.
THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING QUEBEC, DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LEGAL WARRANTIES OR CONDITIONS, LIABILITY, CERTAIN DAMAGES, OR REPRESENTATIONS MADE CONCERNING GOODS OR SERVICES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE BELOW EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.
Although we strive to update and keep accurate as much as possible the Paysavo Content and Paysavo Site, errors and/or omissions may occur.
ACCORDINGLY, THIS PAYSAVO SITE, PAYSAVO CONTENT, THE SERVICES, AND DIGITAL ASSETS PURCHASED VIA THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE REPRESENTATIVES CANNOT AND DO NOT GUARANTEE, AND DO NOT MAKE ANY, AND, TO THE FULLEST EXTENT PERMITTED BY LAW, EXPRESSLY DISCLAIM ALL REPRESENTATIONS, WARRANTIES, COVENANTS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING (1) ANY WARRANTY OF MERCHANTABILITY; (2) FITNESS FOR A PARTICULAR PURPOSE; (3) NON-INFRINGEMENT; (4) THAT THE SERVICES OR ANY DIGITAL ASSETS PURCHASED VIA THE SERVICES, WILL MEET YOUR REQUIREMENTS; (5) THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; AND (6) THAT ANY DEFECTS WITH THE SERVICES, IF ANY, WILL BE CORRECTED. YOU UNDERSTAND THAT ANY USE OF, MODIFICATION TO, OR RELIANCE ON THE SERVICES, OR ANY DIGITAL ASSETS PURCHASED VIA THE SERVICES, IS AT YOUR OWN DISCRETION AND RISK.
You are solely liable and responsible for any and all claims and demands made by any other person arising out of, in connection with, or relating to your use of the Services, your breach of these Terms, your violation or infringement of the rights of others, or your violation of any applicable civil or criminal law. Company and the Representatives disclaim any and all responsibility and liability regarding all such matters. You further agree that you are solely responsible for actions and communications undertaken or transmitted in the course of your usage of the Services, and that you will comply with all applicable law in the same respect. We may investigate occurrences that may involve violations of such laws, and may involve, and cooperate with, law enforcement authorities in prosecuting Users who are involved in such violations. We reserve the right at all times to disclose any information (including your personal information) regarding your usage of the Services in each case as may be permitted or required by applicable law, including as necessary to satisfy any request authorized by applicable law.
Certain links on the Services may take you to other websites. We are not responsible for the content of any such linked pages, and we make no representation or warranty regarding, and do not endorse or approve, any linked websites, the information appearing thereon, or any of the products or services described. Your use of any such linked website is at your own risk.
No data transmission over the Internet can be guaranteed to be 100% secure, and as a result, we cannot ensure or warrant the security of any information you transmit to us.
UNDER NO CIRCUMSTANCES — INCLUDING NEGLIGENCE — SHALL COMPANY OR THE REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL, OR CONSEQUENTIAL LOSS OR DAMAGES, RESULTING FROM (1) THE USE OR THE INABILITY TO USE THE SERVICES; (2) THE USE OR THE INABILITY TO USE ANY DIGITAL ASSETS PURCHASED VIA THE SERVICES; (3) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; (4) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (5) LOSS OF PROFITS, USE, DATA, OR OTHER INTANGIBLES, EVEN IF THE REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
YOU ACKNOWLEDGE THAT COMPANY ACTS AS TRUSTEE FOR ALL OTHER REPRESENTATIVES WITH RESPECT TO ALL RIGHTS CONTEMPLATED HEREUNDER ARISING IN FAVOR OF ANY REPRESENTATIVE. COMPANY AGREES TO ACCEPT SUCH TRUST AND HOLD AND ENFORCE SUCH RIGHTS ON BEHALF OF EACH SUCH REPRESENTATIVE.
WE ARE NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF THIRD PARTIES, AND YOU RELEASE US, OUR DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS, AND OUR AFFILIATES AND SERVICE PROVIDERS, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, JOINT VENTURERS, EMPLOYEES, OR REPRESENTATIVES, FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES.
You agree to indemnify, defend, and hold harmless Company and the Representatives, from any and all claims, losses, costs, damages, fines, penalties, liabilities, and expenses (including reasonable legal fees) arising out of your (or anyone using your password or user name) use of the Services, connection thereto, or any alleged violation by you of these Terms. We may, at our sole discretion, assume the exclusive defense and control of any matter subject to indemnification by you. The assumption of such defense or control by us, however, shall not excuse any of your indemnity obligations.
We may at any time without notice or liability decide to alter, amend, restrict, modify, or terminate the Services or any functionality or portion of the Services, all in our sole discretion, and you understand that there is no guarantee that the Services or any portion or functionality of it will continue to operate or be available for any particular period of time, including removing, adding, modifying, or changing the availability of, restricting access to, or imposing limits on any or all features on, or links to, the Services. We reserve the right, in our sole discretion, to correct any errors or omissions in any portion of the Services at any time without notice, but confirm that we have no duty to do so.
If you breach any provision of these Terms, then you may no longer use the Services, and you may have your account canceled. We, in our discretion, shall determine whether these Terms have been violated. We may also cancel transactions, or the ability to conduct transactions for any account where there is suspected unauthorized access or hacking.
We reserve the right to suspend or cancel your account without notice to you at any time for any reason, including if you are in default of your obligations with respect to the Services.
We may terminate these Terms with you at any time.
You and we agree that any dispute arising under or relating to your use of the Service or any action by us affecting your Account, can be resolved by binding arbitration if requested by either of us, instead of in court. Any claim (except for a claim for intellectual property infringement, abuse of the Service by members or the validity or enforceability of this arbitration provision, including the class action waiver) shall be resolved by binding arbitration if either side requests it.
Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought, in an individual capacity only, and not on a class-wide or representative basis, in the courts specified in Section 9 (Purchaser’s Acknowledgements) without the posting of a bond), any dispute between you and the Company related in any way to, or arising in any way from, our Services or this Agreement (“Dispute”) shall be finally settled on an individual, non-representative basis in binding arbitration in accordance with the Canadian Arbitration Association Arbitration Rule for arbitration of consumer-related disputes, as modified by this Agreement, or in accordance with rules on which we may mutually agree; provided, however, that to the extent a Dispute is within the scope of a small claims court’s jurisdiction, either you or the Company may commence an action in small claims court in the province of Alberta, to resolve the Dispute.
Any arbitration will be conducted by a single, neutral arbitrator and shall take place in Alberta, Canada. The arbitrator may award any relief that a court of competent jurisdiction could award, including attorneys’ fees when authorized by law. The arbitral decision may be enforced in any court of competent jurisdiction. An arbitral decision is subject to very limited review by a court.
This arbitration provision shall survive; the closing of your account; voluntary payment of your account or any part of it; any legal proceedings to collect money you owe; any bankruptcy by you; and any sale by us of your account.
You may reject the Arbitration agreement set forth in this Section but only if we receive from you a written notice of rejection within 30 days of your creation of your account. You must send the notification of rejection to support@paysavo.com. Your rejection notice must include your name, address, phone number, registration email, user ID, and personal signature. No one else may sign the rejection notice for you. Your rejection notice also must not be sent with any other correspondence. Rejection of arbitration will not affect your other rights or responsibilities under this Agreement. If you reject arbitration, neither you nor we will be subject to the arbitration provisions.
These Terms shall be governed by and construed in accordance with the laws of the province of Alberta without giving effect to its conflict of law provisions. You agree that you will bring any claim or cause of action arising out of these Terms, your use of the Services, or any purchase made via the Services in the courts located within Alberta, and you also agree to submit to the personal and non-exclusive jurisdiction of those courts. If any provision contained in these Terms is determined to be unenforceable, then such provision will be severed and replaced with a new provision that most closely reflects the intent of the original provision, and the remaining provisions of these Terms will remain in full force and effect. No waiver of any provision of these Terms shall be effective except pursuant to a written instrument signed by us expressly waiving compliance, and any such waiver shall be effective only in the specific instance and for the specific purpose stated in such writing. You agree that any failure on our part to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of these Terms and/or your use of the Services. You may not assign any right, interest, or benefit provided under these Terms or the Services without our express prior written consent, but may be assigned by the Company without restriction, including without limitation to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Company. Any attempted transfer or assignment in violation hereof shall be null and void. Subject to the foregoing, this Agreement will bind and inure to the benefit of the parties, their successors, and permitted assigns. These Terms set forth the entire agreement between you and us and supersede any and all prior communications, agreements, and proposals, whether electronic, oral or written, between you and us with respect to the Services.
Company can be contacted:
The following categories of businesses, business practices, and sale items are barred from using our services (“Prohibited Businesses”). By opening an Account, you confirm that you will not use the Service to transact in connection with the following businesses, activities, practices, or items:
You may not use your Account or the Services to engage in the following categories of activity (“Prohibited Use”). You confirm that you will not use your Account to do any of the following:
© PaySavo Payments Inc. 2024
Paysavo is registered as a money service business with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) under license number M23004799
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